Job title: Business Support Administrator

Date joined: March 2017

Role: Ellie supports the case management teams for both Mortgages for Business and Keystone, providing cover where necessary and assisting with applications. Ellie is also responsible for carrying out quality checks on cases and assisting the head of case management in creating reports.

Experience: Ellie holds a Level 2 City & Guilds qualification in residential sales, which she obtained whilst working as a sales negotiator for Countrywide. Ellie has been working at estate agents since early 2015. Prior to this she worked as a beauty consultant.

Favourite film: Elf