Job title: Senior Case Manager
Date joined: November 2013
Role: As case manager to Jeni Browne and Steve Olejnik, Calum is experienced in dealing with buy to let and residential mortgage applications. He is responsible for ensuring both the lenders' and clients' questions are answered and the correct information is obtained, resulting in a smooth and efficient application process.
Experience: Calum has experience in both the customer service and insurance sectors, where he worked as an administrator and claims advisor respectively. Calum holds a certificate in Money Laundering Prevention and is currently working towards his CeMAP qualification.
Testimonial: "Massive thanks to you, Calum and the team for all your help, advice and recommendations with everything Jeni, it's been a long, hard and challenging road at times, but I am delighted that you were there to assist and guide me to the right deal and outcome in the end.
Jeni, you have been exceptional and your team a real credit too and I will not hesitate to recommend your outstanding services to others who may need your services in the future." JN, London
Dislikes: How impatient he is.