Job title: Senior Case Manager
Date joined: November 2013
Role: As case manager to Jeni Browne and Steve Olejnik, Calum is experienced in dealing with buy to let and residential mortgage applications. He is responsible for ensuring both the lenders' and clients' questions are answered and the correct information is obtained, resulting in a smooth and efficient application process.
Experience: Calum has experience in both the customer service and insurance sectors, where he worked as an administrator and claims advisor respectively. Calum holds a certificate in Money Laundering Prevention and is currently working towards his CeMAP qualification.
Dislikes: How impatient he is.