Job title: Case manager

Date joined: November 2016

Role: Louise is case manager to Beckie Pepperrell and Gavin Richardson. Experienced in progressing residential and buy to let cases through from application to completion, Louise ensures her clients are kept up-to-date on their application and have a smooth, positive experience throughout.

Experience: Louise entered the world of mortgages working as a mortgage administrator for a team of brokers, she  later progressed to team leader and began to train new staff members.  Prior to this, Louise carried out numerous administrative roles, working within a solicitors, The Home Office and for Marie Curie Cancer Care.

Favourite film: Breakfast at Tiffany's

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"From the first day that I contacted ‘Mortgages for business’ and spoke to Gavin, right through to the completion of the mortgage, the two of you have delivered outstanding client service.

You have been hugely proactive, supportive and helpful throughout. Always responding very quickly to emails and questions and really helped to get things sorted with the various lawyers by thinking outside the box and getting involved.

Thank you again for all of this - I look forward to the next refinancing working with you when we finish our current development (which should be autumn of this year!) – lets speak then!"  A.M, Reading

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