Job title: Completions Manager
Date joined: July 15th 2019
Role: To ensure that cases are progressed swiftly from offer to completion.
Experience: I began my career as an intern for a media production company, and progressed from there to customer relations. I entered the Motor Insurance industry as a Claims Advisor 6 years ago and managed a portfolio of 300+ Subrogation claims, then worked my way up to become Recovery Team Leader for the Automobile Association. From there I specialised in personal injury and advanced liability claims. This has given me an insight into the variety of challenges faced by vulnerable customers in stressful situations, as well a skill set for problem-solving to tight deadlines.
Likes: Personal fitness, Chess, favourite film: Blade Runner
Dislikes: Quiche, Woody Allen films

William Nolan
Completions Manager
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Property Valuation Expiry during the Mortgage Application Process
During your mortgage application process, you will likely be aware of your mortgage offer expiry date, but do you know when your property valuation expires? Completions Manager, William Nolan-Mendez, explains why your property valuation expiry date is just as important as your mortgage offer expiry date.