Job title: Sales Director
Date joined: September 2006
Role: As Sales Director it is Jeni’s duty to steer the sales team to success. To ensure targets are met it is Jeni’s responsibility to identify business opportunities and emerging trends within the industry. On a weekly basis Jeni is tasked with reporting sales figures back to the board and forecasting future sales for the weeks ahead. Jeni maintains a close relationship with both sales and marketing to ensure communication and ideas flow effortlessly between the two.
Jeni is also responsible for managing our relationships with the buy to let lenders, providing feedback on products and how they are received by customers. She works closely with Amy Welland to ensure our mortgage product sourcing system Mortgage Flow is kept up-to-date and all staff members are aware of any product changes.
Jeni also manages her own extensive client base. Her knowledge of the mortgage industry is second to none and she has a real knack for explaining complicated, jargon-filled funding concepts. She's also not afraid of giving her opinion and writes numerous blogs on the mortgage industry which are read with interest by both customers and peers. Currently, Jeni is the resident buy to let expert at What Mortgage magazine.
In 2014, Jeni was nominated in the category of Buy to Let Broker at the British Mortgage Awards.
Experience: Jeni began working in the mortgage industry when she achieved her Financial Planning Certificate in 1998. She has worked for several large firms including mortgage broker John Charcol and has built up a broad knowledge of the buy to let, residential and commercial mortgage markets. Her professional qualifications include a certificate in Business Banking and Conduct (CertBB&C), Advanced Certificate of Mortgage Advice and Practice (CeMAP) and a certificate in Money Laundering Prevention.
Favourite film: Dumb & Dumber
• FINALIST Broker: Complex Buy to Let, 2018 British Specialist Lending Awards
Diary of a Buy to Let Purchase
Follow Jeni as she recounts her experiences of becoming a buy to let investor for the first time.