The client: A single mum from Kent approached us looking to refinance her home, as the mortgage was about to revert to the lender’s SVR meaning her monthly payments would rise. As well as caring for her children, the mother of two also works full-time as a teaching assistant in a local primary school.

The property: A three-bed terraced house on a residential estate in Ashford.

The finance: Concerned about future interest rate rises, the client wanted to understand the pros and cons of taking a long term fixed rate mortgage which would offer her security in the coming years. So we chatted through the current options and she chose a 10-year fix rate product without arrangement, valuation or legal fees. Even better, the rate would actually reduce her monthly mortgage payments by £12 – a marginal reduction but every little helps!

The application process: We worked with the client to complete the application form and collate the necessary documentation, which included proof of ID and income. Within 24 hours of submitting the application the lender had instructed a desktop valuation and made an formal offer. The entire remortgage completed the following week! Here are the details of the deal: