Mortgages for Business has announced its COVID-19 business continuity plan in response to the Coronavirus outbreak.
The plan outlines Mortgages for Business’ positioning over the next few weeks to support its continuing focus on maintaining its service levels for customers and protecting the health and wellbeing of its employees.
All staff are working from home and have access to the company’s full system within a secure IT environment. Mortgages for Business are hosting meetings via video call and using Microsoft Teams, alongside telephone and email. The internet-based telephone facilities allow employees to manage calls via employee mobiles.
The company is maintaining a small skeleton staff of two employees in its West Malling office and one in Wilmslow, to provide administrative assistance where necessary for a minimum of two weeks.
Mortgages for Business are actively monitoring the evolving situation with COVID-19, including Government statements and liaising with lenders to provide clients with the most up to date information.
Steve Olejnik, managing director at Mortgages for Business commented: “As the situation is continually evolving, we are taking a measured and safe approach in line with World Health Organisations’ guidelines to ensure that we protect our staff and minimize any potential risk to our clients and business operations. We are continuing to monitor and follow the guidelines and advice from government closely and will update our continuity plan as necessary.”