Marketing, GDPR and MFB customers

Like any other business we are keen to send you marketing communications to keep you up to date with products, services and developments in the property finance industry. Here is an outline of what we send, how we send it, and how you can get it or stop receiving it!

What marketing do we do?

We’d like you to choose us as your preferred mortgage adviser. Taking on a mortgage (or any other type of property loan), whether for personal or business reasons, is one of the biggest financial decisions you’re ever likely to take. So, to help prove our worth, we aim to provide our customers with information to help them make informed buying decisions. This information is delivered in a variety of formats…



If you opt-in to receiving marketing emails from us, we will send you regular updates on news, products and developments in the UK property finance industry. Think mortgages and loans for a home, a business or investment property.

For example: Investor Update                 

If you like the look what you see and you're not already a subscriber, you can subscribe now

You can unsubscribe (opt-out) at any time. The quickest way to unsubscribe is to click the unsubscribe link which can be found at the bottom of every email.

Alternatively, please contact the marketing team: or call us on 01732 471 600. 



Occasionally we might send you printed material, i.e. letters, magazines, newsletters or brochures.  For example:

  Broker Business Q1 2018


Both of these free magazines are published on our website but if you prefer to receive a hard copy, please contact the marketing team using the links above to be added to the distribution list. Similarly, if you wish to stop receiving them at any point, please contact us and we'll remove you from the list.



Occasionally, we might give you a call to touch base, particularly if we have a mortgage or service which we think might be of interest to you. If you prefer not to receive these calls please let us know. To opt-out of these calls please contact the marketing team: or call us on 01732 471 600. 



Currently we do not use SMS texting to market to our customers.

However, we do use SMS to inform customers about key stages of their mortgage applications but only if they have asked to receive information by SMS.  


General Data Protection Rules

In the run up to 25 May 2018, when new data protection rules come into force, we will be emailing everyone in our customer database asking them if they wish to continue to receive marketing communications from us. 

I’ve already opted-in
If you have already opted into our marketing, we will still email you to see if you would like to remain on our mailing list. 

I’ve already opted-out
If you have already opted out, i.e. you unsubscribed, you will not receive the email because the system we use will not allow us to contact you because you have asked us not to. 

I’d like to opt-in but I have already opted-out
To re-subscribe you will need to contact us in writing, either via email or letter, so that we can get your account reactivated.


Will GDPR apply when the UK leaves the EU?

Yes! The rules are already being adopted into UK law. If the situation changes, we will comply with any new requirements.


More information

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